At Doras Lock, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.doraslock.co.uk
By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information: Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and analyse website traffic. You can adjust your browser settings to disable cookies, but this may affect some features of our website. Personal Identification Information: When you contact us, make inquiries, or purchase our products, we may collect personal information such as your name, email address, phone number, shipping address, and payment details. Usage Data: We automatically collect certain data when you visit our website, such as IP address, browser type, operating system, pages visited, and other usage information. This helps us analyse and improve our website. Damage caused by improper installation, incorrect usage, accidents, or negligence issues resulting from unauthorised repairs, modifications, or tampering normal wear and tear or cosmetic damage that does not impact performance
How We Use Your Information
We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances: Legal Requirements: We may disclose your information if required by law, court order, or in response to a legal request. Service Providers: We may share your information with trusted third-party service providers who assist us with website operations, payment processing, and order fulfilment.
Data Security
We implement a range of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for their privacy practices. We recommend reviewing the privacy policies of those third-party websites before providing any personal information.
Changes to This Privacy Policy
We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
We are here to help! If you have any questions about this policy or need assistance with a return, refund, or warranty claim, please reach out to us:
Email: sales@doraslock.co.uk
Address: The Wheat Shed, Glebe Farm, Wysall Road, Loughborough
Phone: 0116 2982344
Business Hours: Monday – Friday 08:00 – 17:00